Hi, newbie here.
I spent some time creating a client list. I then opened a support and follow-up sub-folder. I was sure that in Names of the new Support folder when adding a new line, it would offer me/ import names from my Client List (when typing the first couple of letters. It does not even give me a pull-down). It does not. So do I need to completely and exactly type in the client name again, in the new folder?
I tried to nest it, putting the Support folder as a subfolder of the Client folder. Did not work.
Am I doing something wrong? Is this not possible? It seems to be the most basic functionality.