I would love to have automation in place to allow me to automatically send emails to clients.
For example, I have a Status called “Invoiced”. Moving an item into that Status would automatically send an email to my customer (based on a “Customer Email” attribute in the item, or to a linked Customer) with an invoice.
This would greatly simplify invoicing. Of course, this would also involve some sort of email templates to generate the email and the ability to link email to an outbound SMTP server.