Can't load Template


Hi there,

Please help me why I can’t load any templates from Infinity. It keeps saying I’m offline and couldn’t load this function.

Many thanks



Hi @office.ibmetaltech :wave:

Welcome to the community, we are stoked to see you here :partying_face:

Can you tell us if this is still happening to you, are you able to load our templates just fine now or are you still stuck on the endless loop?

We did have a small hiccup last week, but it wasn’t related to template :thinking:

Please let us know as soon as you can. We’ll make sure to help you out!

Thank you :+1: