Hi, anyone noticed behavior, that clicking Reference Attribute won’t open linked item, but keeps „spinning the infinity sign/logo“? Im connected to the internet btw… Everything worked weeks ago, but during last days I found this to be more and more often…
Hey there @marek_kopecky
I have tested our reference feature on our end I did not notice any issues. However, we would like to investigate this issue and help you out with it
This might be due to the number of attributes you have in that board, it might be due to number of items, maybe it has something to do with the permissions / visibility.
Since this requires going a series of questions and probably even a few screenshots, it would be much easier, faster and better to contact us via live chat support option. You can click on a bubble in the bottom right corner of your screen while in Infinity or on our website and one of our agents will get in touch with you and help you out with the issue you are experiencing.
We are looking forward to your message
Any Infinity user had similar problem please? Did you get any help?
Hi there @marek_kopecky
From the updates our team has left us - I can see that the issue you were experiencing is fixed
Could you tell us if everything is working alright on your end now?