Trello Import Error - Expired trello access 401 api unauthorized handling

#1

When I try to Import from Trello I get the error below. This is due to trello automatically revoking access after one hour. This error should be handled and ui should present a reauthentication dialog.

GuzzleHttp\Exception\ClientException: Client error: GET https://api.trello.com/1/boards/***... resulted in a 401 Unauthorized response: expired token in

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#2

Hello @yves, welcome to the community!

When does the error happen? When you have already started the process of importing and then leave the screen idle?

If you have a minute you can also write back via our chat support, it is definitely a much better and faster way of reporting bugs as we have almost 24/7 support available there. :slight_smile:

It’s the chat bubble in the lower right corner when you’re in the tool.

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#3

That’s correct. I have started one import - worked fine. Then left the screen idle (30min+). Then the following imports fail (as trello revoked the access in the meantime).

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#4

Hi @yves, thanks for clarifying.

I will note it down for the team so we can improve this in the future.

Cheers!

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