Your user journey screenshot from the email this morning looks so nice!
- Consider making this a template available to us all
- Consider creating an onboarding flow that looks this nice
- Consider redesigning all your existing templates to look this nice (with explanation header cards, nice looking graphics, etc.).
fwiw, my first big impression when I signed up for Infinity was that the UI wasn’t great and the UX was clunky (I was comparing against Ora.pm, fyi).
As much as I want you guys to just focus on building out the big fun features for existing users like myself, I think UI, UX, templates, and onboarding will also be a difference-maker in terms of retaining new and trial users, reducing churn, monthly $$ in your pocket, etc. Gotta strike a balance, but I’m sure you already know that.
Thank you very much for your input.
We’re changing the onboarding in the next few days
And on the same day, we’re publishing a lot of new templates you could use in Infinity.
Also, we have another idea: to create a Youtube series or just a bunch of videos on different use cases on how you can use Infinity.
Overall, I think all of this will help our (potential) customers/members see a clear value, but also have a vision when they see, become interested or already start organizing in our tool.
Someone said that our flexibility could be ‘Our best friend, or our worst enemy’ (kudos to Mr. @denny). We want to make it our best friend, for sure.
I agree with @denny there. You’ll have to put in some work to help new users and existing users who may feel a little overwhelmed and not know where to begin with vision and setting some kind of framework. Otherwise, I’m certain the flexibility and endless options could be perceived as a bit terrifying.